FAQ

When will my order ship?

CHISEL is on preorder. Orders ship within 30 days of purchase and we email you a tracking number as soon as your order leaves us.

Can I cancel my preorder?

Yes. Cancel any time before dispatch and we refund you in full. Email hello@chiselmen.co.uk with your order number.

Is delivery free?

Yes. Free on every UK order. Once dispatched, delivery takes 3 to 5 working days.

Do you ship outside the UK?

Not yet. We're UK only while in preorder. International delivery opens after launch.

Will it look like makeup?

It's designed around a neutral shadow tone rather than a warm bronzer look. Apply a thin line, blend it in and it should read as natural shadow.

Where can I use it?

Under the cheekbones, along the jaw and on natural shadow lines around the torso and abs.

How do I use it?

Draw a thin line where you want definition. Blend with your fingertips until you can't see an edge. Build up slowly if you want more.

How do I take it off?

Wash it off with your usual face wash or cleanser.

How do I pay?

Pay by card or express checkout. Every available option is shown at our secure checkout.

Can I return it?

You have 14 days from delivery to cancel. Unused items in original packaging can be returned for a full refund. For hygiene reasons we can't refund a used stick unless it's faulty. Full details in our returns policy.

Still got a question?

Email hello@chiselmen.co.uk. We reply Monday to Friday, usually within one working day.